Office 365 for Students at CUNY Queens College, but Not Faculty or Staff

Earlier this week, I attended a group session about Microsoft’s Office 365, the productivity software and services subscription. Of the four colleges where I have taught, the suite has been offered at only one: CUNY Queens College. However, as far as I know, Office 365 is only available to currently enrolled students and, strangely, not available to faculty or staff.

In today’s session, the session coordinator and a number of participants, including many who also teach at CUNY, insisted that faculty and staff have access to Office 365. I was a little embarrassed to have been corrected in a semi-public setting like that.

After searching various help documents on the Queens College website, it appears that I was right and everyone else was wrong. Office 365 is not available to faculty or staff at CUNY Queens College, only currently enrolled students.

A response from the IT Help Desk at Queens College also confirms this as much:

The Office 365 is for attending students only. Faulty and staff do however have the Office suite on their campus computers. They can also download a copy of Office 2016 through the CUNYPortal e-mall for home use. https://cunyportal.cuny.edu/cuny_eMall/

This I knew. I have a local version of Office 2016 for Home and Business on my Mac, but I am most interested in the Office 365 cloud functions and its apps for mobile devices.

I suspect that the participants in today’s session can’t distinguish between Office 365 as a subscription service and Office 2016 as the downloadable software that comes with Office 365. However, because the participants seem very clear on what Adobe Creative Cloud is, I suspect that it’s partly Microsoft’s problem with explaining the Office 365 product and distinguishing it from the venerable desktop apps, like Word, Excel, and Powerpoint.

But I am still puzzled as to why faculty can’t get Office 365 like the students. My sense it that has to do with students use one email system while faculty/staff are another. Students use Office 365 accounts with qmail.cuny.edu addresses, while faculty and staff use Outlook and are “grandfathered” with the older qc.cuny.edu addresses. Authorizing the site license might only allow a single domain associated with each organization.

On the other hand, both groups have access to Google Apps for Education, even if QC students, faculty, or staff are unable to use Gmail.

Leave a Comment